Website Care Plan
Your website, looked after.
Your website is an important part of your business, and keeping it running smoothly shouldn't be another thing on your to-do list.
Our Website Care Plans take care of hosting, maintenance, security and ongoing website support, giving you peace of mind and a trusted team to turn to whenever you need us.
Launching your website is only the beginning.
Websites aren't something you can simply build and forget about.
Software needs updating, backups need checking and security needs monitoring. And every now and then, you'll need help with something you don't want to figure out yourself.
That's why ongoing care is part of the way we work at CREATIVA.
We stay with you after launch, taking care of the technical details so your website stays healthy and you can focus on running your business.
More than website maintenance.
We're still your creative team.
We're not an anonymous hosting company or a support desk that only knows your account number.
We know your website, your brand and, over time, we get to know you and your business too.
So when you need help, you're talking to a team that understands what you've built and genuinely cares about looking after it.
What's included
Everything your website needs to stay looked after.
Managed Hosting
Reliable hosting managed by our team, so you don't have to deal with the technical side.
Website Maintenance
We keep WordPress, plugins and your website software updated and running smoothly.
Security & Monitoring
Ongoing monitoring helps us identify issues and keep your website protected.
Regular Backups
Your website is backed up regularly, giving us a reliable restore point should anything go wrong.
Website Updates
We can help with content changes and small website tasks, within the support allowance included in your plan.
A Team You Can Rely On
Have a question or something doesn't look right? You don't need to work it out yourself. Just get in touch.
Your Investment
Simple, ongoing care for your website.
Website Care Plan
€80 / US$90 / NZ$99 / a month
Includes managed hosting, maintenance, monitoring, backups and ongoing website support.
Already have a website?
We can look after that too.
Your website doesn't necessarily need to have been built by CREATIVA for us to support it.
We'll first take a look at your existing website, how it's been built and its current condition. If it's a good fit for our Website Care Plan, we'll help you make the transition and take it from there.
Ready for more? From looking after your website to helping it grow.
Keeping your website healthy is the foundation. But when you're ready to improve your visibility, create new content or make your website work harder for your business, our Website Growth Plans are here to help.
Together, we'll identify what your online presence needs next and continue building on what you've already created.
Website Care Plans FAQs
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Do I really need a Care Plan for my website?
Your website needs regular attention to stay secure, up to date and running smoothly. Software updates, backups, security monitoring and technical maintenance are all part of keeping it healthy.
Our Website Care Plan takes care of these things for you, so you don't have to worry about the technical side of running your website.
What's included in my Website Care Plan?
Your plan includes managed website hosting, regular software updates, security monitoring, backups and ongoing technical maintenance.
You'll also have access to our team whenever you need guidance or help with your website. We're here to make sure you have someone to turn to, rather than having to figure everything out yourself.
Can you help me make changes to my website?
Of course! Whether you need to update some text, replace an image or add something new, we're happy to help.
Small content changes may be covered by your plan's support allowance. For larger updates or additional work, we'll let you know what's involved and provide a quote before getting started.
What happens if something goes wrong with my website?
If your website experiences a technical issue, we'll investigate and work to resolve it as quickly as possible.
Our regular backups, security monitoring and maintenance help reduce risks and make it easier to recover if something unexpected happens.
While no website can be completely protected from every issue, you'll have an experienced team looking after yours.
How do I contact you when I need support?
Simply email our team with your question or request.
We'll review what you need and get back to you during our regular business hours. If your request involves additional work, we'll explain the next steps before proceeding.
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What if I need more than regular website maintenance?
Your business and website will naturally evolve, and we're here to help with that too.
For larger changes, new pages, additional functionality or other improvements, we can provide a separate quote.
If you're looking for ongoing improvements to your website, SEO, content or digital presence, our Website Growth Plans offer a more strategic level of support.
Can you look after a website you didn't build?
Yes! We can often take over the care of an existing WordPress website, even if it was built by another designer or agency.
We'll start with an assessment to make sure everything is compatible with our hosting and maintenance setup. If anything needs attention before we can take over, we'll explain what's required.
Can I cancel my Website Care Plan?
We understand that business needs change.
If you decide to leave, we'll guide you through the next steps and help you understand what's needed to move your website to another provider.
Cancellation terms and any applicable notice period will depend on your agreement.
Do you provide email hosting?
Our Website Care Plans focus on looking after your website rather than hosting your business email.
If you need help understanding your email setup or choosing a suitable provider, we're happy to point you in the right direction.
One less thing on your to-do list.
Let us take care of your website's hosting, maintenance and technical details, so you can spend more time doing what you do best: building your business and looking after your clients.