web design

Why you & your business need a Website Care Plan (and what’s included)

1st April, 2025

Desk with open laptop, notebooks and pens

We know how it is…

As a female founder, you’re doing a lot, you’re managing a business while balancing countless other responsibilities, from family and household to admin stuff and keeping up with your marketing strategy.

Between growing your brand, serving your clients, and keeping up with life’s demands, staying on top of website maintenance and security updates can easily fall to the bottom of your to-do list. And let’s be honest—who has time to keep up with the ever-evolving world of web technology? Better yet, do you even want to?

Beyond the technical aspects, many of our clients have also shared frustrating experiences of being dismissed or underestimated by developers when asking questions or seeking help with their websites.

At CREATIVA, we believe that website care should be stress-free, empowering, and fully supportive.

 

That’s why our expert team of women designers and developers is here to take the pressure off. We provide a seamless, empathetic, and supportive approach to website management, allowing you to focus on what truly matters—building your business with confidence and your piece of mind.

In this post, we’ll break down:

  • Why you need a website care plan
  • How a care plan saves you time, stress, and money
  • Common Misconceptions About Website Care Plans
  • What’s included in our website care plan

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Why you need a Website Care Plan

Skipping website maintenance can lead to serious problems. Here’s why having a care plan is essential:

1. Prevents downtime & security breaches

Unmaintained websites are vulnerable to cyber threats and unexpected failures. Security breaches can lead to hacked websites, lost customer trust, and even legal issues, especially if customer data is compromised. Our care plan significantly reduces these risks by proactively managing security updates and monitoring your website for threats.

2. Saves time & reduces stress

Instead of managing updates, security, and troubleshooting yourself, our care plan lets you focus on your business. Small technical issues can quickly become major problems if not addressed promptly. By outsourcing your website maintenance, you gain peace of mind knowing that experts are handling these tasks for you.

3. Enhances website performance

A well-maintained website provides a better user experience, leading to increased engagement and conversions. Slow-loading pages and broken links can frustrate visitors and drive them to competitors. Regular performance optimisation ensures that your website remains efficient, improving customer retention and satisfaction.

4. Protects your investment

Your website is a key business asset—our care plan ensures it continues to serve your business effectively. Building a professional website requires a significant financial investment, and neglecting maintenance can result in costly repairs or even the need for a complete rebuild. Our care plan preserves your investment by preventing issues before they become expensive problems.

5. Improves SEO & visibility

Search engines prioritise well-maintained websites. Websites that load quickly, are secure, and have fresh content rank higher in search results. Regular maintenance, such as fixing broken links, updating content, and optimising speed, helps improve your site’s SEO and online visibility, making it easier for potential customers to find you.

How a Website Care Plan saves you time, stress, and money

A website care plan isn’t just about maintenance—it’s about ensuring your business runs smoothly and efficiently. Here’s how it benefits you:

  • Frees up your time: Instead of spending hours troubleshooting website issues, you can focus on growing your business while we handle the technical side.
  • Reduces stress: No more worrying about security threats, software updates, or unexpected downtime. We proactively monitor and manage your website, so you don’t have to.
  • Prevents expensive repairs: Fixing a hacked or broken website can be costly. A care plan helps prevent major issues, saving you money in the long run.
  • Ensures business continuity: Your website is a critical business asset. Keeping it secure and functional ensures that customers can always access your services, book appointments, and being able to contact you without any problem.
  • Supports business growth: A well-maintained website enhances user experience, boosts SEO, and builds trust with your audience—all of which contribute to business growth and success.

Common misconceptions about Website Care Plans

Some business owners believe that once their website is built, the work ends there. Here are a few misconceptions:

  • “My hosting provider takes care of everything.” While hosting providers manage server maintenance, they don’t handle plugin updates, content changes, or security monitoring specific to your website. Not to mention, accessing ongoing support can be difficult
  • “I can update my site myself.” While it’s possible, the truth is most business owners lack the time and technical expertise to manage updates, troubleshoot errors, and optimise performance effectively.
  • “Website care plans are unnecessary expenses.” In reality, they are an investment that prevents costly website failures, downtime, and security breaches that could harm your business.

What’s included in CREATIVA’s Website Care Plan?

At CREATIVA, we offer a comprehensive website care plan designed to keep your website secure, fast, and hassle-free. Here’s what’s included:

1. Premium hosting

We provide high-quality hosting for all our websites, ensuring optimal performance, security, and reliability. With our hosting service, your site benefits from fast loading speeds, regular maintenance, and a secure environment.

2. Software & plugin updates

Your website relies on a combination of software, themes, and plugins to function properly. We regularly update these components to keep your site secure, bug-free, and compatible with the latest technology.

3. Daily backups

We create daily backups of your website to ensure that in case of a technical failure, hacking attempt, or accidental deletion, your site can be restored quickly with minimal disruption to your business.

4. Uptime monitoring

If your website goes down, you need to know right away. Our 24/7 uptime monitoring alerts us immediately if your site experiences downtime so we can resolve the issue before it impacts your business.

5. Monthly reports

Stay informed about your website’s health with our detailed monthly reports. We provide insights into updates, security scans, backups, performance checks, and any other maintenance performed on your site.

6. Technical support & troubleshooting

If you experience issues with your website—whether it’s a broken feature, plugin conflict, or an unexpected error—our team is here to diagnose and resolve the problem efficiently.

7. Ongoing support: content updates & small changes

Your website should evolve with your business. Our care plan includes minor content updates and small changes, such as adding new team members, updating service descriptions, or answering any website-related questions you have.

Final Thoughts

A website care plan is not just an added service; it’s a necessity for keeping your site running at its best. Regular updates, security monitoring, backups, and performance optimization ensure that your website remains secure, functional, and optimized for growth.

If you want to ensure your website stays secure, optimized, and problem-free, investing in a care plan is the smartest move you can make. CREATIVA’s website care plans are designed to keep your site in top shape so you can focus on growing your business.

Ready to protect your website? Get in touch today to learn how we can help!

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